Shipping

Find answers to your shipping questions

What methods of shipping do you offer?
We ship via USPS, UPS, and FedEx. During checkout, you will be able to select your preferred method that best suits your needs. Please note, all orders $10...
Wed, 10 Jun, 2020 at 4:25 PM
How long will it take to receive my order?
Shipping times will vary based on your location and chosen shipping method. Orders typically ship out from our California facilities within 3-5 business day...
Wed, 10 Jun, 2020 at 4:13 PM
Can you ship to my state?
Unfortunately, due to regulations effective August 25, 2020, we can no longer ship ANY products to the following states:  Idaho Iowa Nebraska North Dak...
Wed, 26 Aug, 2020 at 9:40 AM
Do you ship internationally?
Yes! As of 2020, we now have the capability to ship to Puerto Rico & the United Kingdom.  We do hope to open up more International shipping options ...
Wed, 10 Jun, 2020 at 4:18 PM
Why is my shipping so expensive?
We have been hard at work assuring that our customers receive the best possible rates we can provide! At checkout, you will be offered multiple options from...
Wed, 10 Jun, 2020 at 4:19 PM
Will I have to pay duties/customs fees to receive my order if I reside outside of the United States?
At this time, yes! It is the responsibility of the buyer to cover any additional fees to locations outside of the United States. 
Wed, 10 Jun, 2020 at 4:20 PM
Where is my tracking number?
Your tracking number will be emailed to you automatically upon shipment! If it has been 7 business days and you have not received your tracking information ...
Wed, 10 Jun, 2020 at 4:23 PM
I live in Orange County, can I pick up my order?
While we would love to offer local pick up, at this time we are unable to do so. 
Wed, 10 Jun, 2020 at 4:23 PM
I entered my address wrong, what do I do?
If you believe that you have entered the wrong address during checkout please contact us immediately at support@kushqueen.shop. Please do your best to get t...
Wed, 10 Jun, 2020 at 4:24 PM
Why does my package have dry ice in it?
For all orders including GummiesRX, especially during summer months, our shipping team carefully examines the final destination of your package to determine...
Wed, 10 Jun, 2020 at 4:29 PM