Orders
At this time, we can only accept Visa, MasterCard & Discover. We are working on adding additional options and do apologize for any inconvenience this ma...
Wed, 10 Jun, 2020 at 2:37 PM
We always do our best to get your orders out as soon as possible. Our processing typically takes 3 to 5 business days for your order to process but can take...
Wed, 10 Jun, 2020 at 2:38 PM
At checkout, if you are logged into your account or input an email address when completing your purchase, you should automatically receive a confirmation e...
Wed, 10 Jun, 2020 at 2:39 PM
Please log in to your customer account (www.kushqueen.shop/login) and check under the orders tab. If you did not create a customer account during checkout o...
Wed, 10 Jun, 2020 at 2:40 PM
We do not accept phone orders. This is a company policy and has been put in place for the protection of your information. If you are having trouble placing ...
Wed, 10 Jun, 2020 at 2:42 PM
We do allow order cancellations within 24 hours of placing your order. If this 24-hour window has passed, unfortunately, we will be unable to cancel your or...
Wed, 10 Jun, 2020 at 3:47 PM
All Kush Queen items are FINAL SALE! Therefore, we can not accept returns, exchanges or refunds. If you believe that you have received a damaged product, th...
Wed, 9 Dec, 2020 at 9:01 AM
At this time we do not have a brick and mortar location. However, we do have a growing number of authorized retailers that do carry our products in their sh...
Wed, 10 Jun, 2020 at 4:01 PM
Unfortunately, no. We do our best to run regular promotions for our clients and because of this, our deadlines are strict. If you missed this promotion and ...
Wed, 10 Jun, 2020 at 4:07 PM
Unfortunately, no! We do our best to run regular promotions for our clients and because of this our start and end times are strict. Our sales are put into p...
Wed, 10 Jun, 2020 at 4:09 PM