Orders

Order Processing Time
We fulfill the orders as soon as we are able to but we do have a 7 business day processing time. The processing time does not include shipping time. 
Wed, 24 Jan, 2018 at 1:18 PM
How can I view the status of my order?
Login to your account: https://kushqueen.shop/my-account/ from there click on the ORDERS tab in the left hand menu. This page lists all your orders. Awaitin...
Sun, 22 Apr, 2018 at 12:22 PM
Need to cancel your order?
We are able to cancel orders that are still within 24 hours of the original ordering time. 
Wed, 31 Jan, 2018 at 10:33 AM
Refunds
Please submit refund requests if your order has arrived damaged and it is within 48 hours of delivery.  Please email us at support@kushqueen.shop
Wed, 31 Jan, 2018 at 10:36 AM
Phone Orders
In order to protect the private information of our customers we only accept online orders. We are happy to guide customers through the online ordering proce...
Sun, 22 Apr, 2018 at 12:08 PM
Tracking Your Order
The Kush Queen Shop ships via USPS. Once your order has been completed and shipped you will receive an email with your tracking number included. You can...
Sun, 22 Apr, 2018 at 12:20 PM
Returns?
All sales are final, per our Terms & Conditions page under Terms of Sale. 
Thu, 31 May, 2018 at 10:42 AM