Please log in to your customer account and check under the orders tab. If you did not create a customer account during checkout or did not already have a customer account with us, unfortunately, you will not be able to check the status of your order. You will, however, receive email communication from us once your order is placed, as well as once your order has shipped. Please allow 30 minutes to receive your order confirmation email and up to 7 business days to receive your tracking information. If you are not seeing these emails in your inbox, or SPAM folders please reach out to us. You can email support@kushqueen.shop or give us a call at 818-922-2081. We are available Monday through Friday from 10 am to 6 pm PST.